Web Shop Manager - Live Chat For eCommerce
WSM just launched our new Live Chat for eCommerce module which is available to all users in the Dealer package. Tests have shown conversion rates increasing from 2% to 20% with customers you engage in Live Chat for eCommerce customer support using suggestive up sell and cross sell techniques. Additionally you can be helping more people at once while doing other tasks using chat.
By: Dana Nevins
BEDSLIDE - Client Testimonial
"The best thing out of everything was that our sales went up. The new site had a better design, the checkout process was better, and ultimately achieved all of our goals. That site has been up for a year and a half and we’re very happy with it, it’s still awesome." - Jake Plappert